FEES & INSURANCE
Fees
Charges vary according to the type of services rendered, including diagnostic interviews, family therapy, and group therapy. Payment is due at the end of each session when services are rendered. We accept cash, personal checks, and Visa or MasterCard credit and debit cards.
Appointment Cancellation Policy
Twenty-four (24) hour notification is an expected courtesy to the therapist who is reserving time for you and to other clients who are waiting to schedule appointments. You must give a 24-advance notice for canceled appointments.
If you do miss an appointment without 24-hour notification, or you do not notify us 24 hours in advance when canceling an appointment, you will be charged the entire session.
Insurance
We have counselors that are providers for Blue Cross Blue Shield of Mississippi, Aetna, Fox Everett, and United Healthcare.
We will be happy to electronically file your insurance. If you have a different insurance provider, your counselor can give you a receipt so that you may personally file with your insurance provider.
Remember your health insurance is a contract between you and your insurer. Therefore, you are responsible for payment of services rendered regardless of what amount your insurance company pays.
Some plans require pre-authorization. You are responsible for checking with your insurance provider before the first session to discern if services will be covered.
Helpful Questions to ask BCBS or Aetna to verify coverage:
***Call the customer service # on the back of your insurance card
1. Let them know that you want to verify coverage under your MENTAL HEALTH BENEFITS
2. Ask if LPC's or LCSW's are covered
***LPC -- Licensed Professional Counselor
***LCSW -- Licensed Clinical Social Worker
3. If either of these licensures is covered, ask if your policy is subject to a deductible OR a copay. If you have a deductible to meet, find out what your deductible is & if you have met it or not. If your policy is subject to a copay, ask them how much the copay will be.
4. Let your insurance company know that this is an outpatient office visit.
5. Ask if Telemental Health is covered under your policy, in the event you decide to have a telehealth session in the future.
6. Please call our office at 601-750-5550 after you speak with your insurance company to let us know what they tell you.