FREQUENTLY ASKED QUESTIONS

How do I get started?
We are so glad you are here! We know that making the decision to try therapy is a difficult one, and you may be filled with anticipation, nervousness, and uncertainty about what will happen next.  To begin the process, you can look over the list of our counselors to see if there is a particular therapist with whom you would like to meet, though it is not necessary to know which therapist you want to see.  We can match you up with the therapist who would be best for you.  Next, go to the BOOK APPOINTMENT link, give us a call at 601-707-5550 or email us at admin@stillwaterscounselors.com.

What should I expect at my first appointment?

Please arrive 10 minutes early. Be sure to complete your online forms that were emailed to you. If you are unable to access these forms, we can arrange for you to complete them at our office before your scheduled time with your therapist. When you arrive, please have a seat, enjoy a refreshment, and your therapist will be out to greet you.

Do you accept insurance?

Stillwaters Counseling Group is a network provider with Blue Cross Blue Shield of Mississippi. Most of our counselors are also in network with Aetna, Fox Everett, and United Healthcare. We will be happy to file your claim for you. If you have a different insurance provider, your therapist can give you a receipt so that you can file the claim. 

What is play therapy?
Play therapy is a way to help children who are experiencing problems with trauma, anger, grief, divorce, acting-out behaviors, family or relational problems, and school difficulties.  Children can work out problems through the language of play in a way that they cannot with words.  Expressive therapies such as art and play therapy are ideal for helping get to the heart of problems and bringing healing when “talking it out” is ineffective. Our playroom is a safe and understanding environment in which the therapist encourages the child to play as he or she wishes using a wide variety of toys that encourage the expression of emotional concerns.

How long does each session last?
Each session typically lasts 60 minutes.  Depending on the type of therapy that is best for you, your therapist may schedule you for a 90-minute session.

How frequently do I need to come in for therapy?
The majority of clients benefit the most from weekly appointments.  After your initial assessment, you and your therapist can decide upon the best plan for you, including how often you need to come to therapy.

How long does it generally take to go through the therapy I need?
This is a difficult question to answer because each person’s situation is unique.  Short-term therapies tend to be geared to meet specific goals and needs and are more structured and directive.  With this type of therapy, clients may find that 5-7 sessions are sufficient.  Long-term therapies address specific goals and behaviors as well but go deeper to understand the origins of feelings and behaviors.  Long-term therapy is well-suited to address pervasive feelings and issues that may be more subtle.  During your initial assessment, ask your therapist what would be best for you with regard to your goals.

Do you offer a sliding scale?
If your insurance doesn’t cover mental health or you would prefer to self-pay we do offer a sliding hourly rate based on income. To find out the exact rate for your situation please give our office a call at 601-707-5550 or send us an email at admin@stillwaterscounselors.com.